RESET PASSWORD - Single Web User
The Web Administrator can click the RESET PASSWORD button associated with a specific user.
1.Click RESET PASSWORD.
A confirmation prompt similar to the following displays:
2.Click CONFIRM to complete the password reset.
A prompt similar to the following displays indicating that the password reset was successful:
3.Click OK.
Web User Reset Password Steps
When the web user for whom the password was reset logs in, a login dialog similar to the following displays:
1.Click Change Password.
The following dialog displays:
2.In the Username field, enter your web user name.
3.Click REQUEST CHANGE PASSWORD.
The following prompt displays:
4.Go to your email to locate a similar email:
5.Open the email to view the following:
6.Click the Paperless Mobile Applications Setup link.
The following Reset Your Password dialog displays:
The Username field is system-populated.
7.Enter a new password in the New Password field.
8.Reenter the new password in the Confirm Password field.
9.Click CHANGE PASSWORD.
A new login dialog similar to the following displays:
RESET PASSWORD - All Web Users
The Web Administrator can click the RESET PASSWORD FOR ALL USERS button associated with a specific user.
1.Click RESET PASSWORD FOR ALL USERS.
A confirmation prompt similar to the following displays:
2.Click CONFIRM to complete the password reset.
Click CANCEL if the RESET PASSWORD FOR ALL USERS button was clicked in error.