Cloud Sync

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Cloud Sync

The Cloud Sync Manager is the dashboard for the pVault® web services. The web services manage communications between the on-premise pVault® server and the Paperless Environments cloud servers. Data is published to the Paperless cloud servers for use in the various pVault® web based apps and portals. Data and documents are also gathered from the Paperless cloud servers as they are delivered through the web apps and portals.

 

1.From the ribbon toolbar, click Administration.

2.Click Cloud Sync, CloudSyncButton.
 
The Cloud Sync Manager screen similar to the following displays with the Data Lists tab active:
 
CloudSyncScreen

 

 

Data Lists Tab

 

The Data Lists tab is where Administrators can view the status of the various vault lists that are synchronized with the Paperless cloud servers.
These lists are based on the installed web applications and the various document types that are part of the applications.

 

Group

Use the dropdown list to determine what group(s) will display in the Group column.

Vaults

Use the dropdown list to determine what vault(s) will display in the Vault column.

State

Use the dropdown list to determine if the state should be Enabled or Disabled.
Note: If Enabled is selected, the action button is labeled Disable; if Disabled is selected, the action button is labeled Enable.

 

 

Column Headings

Vault

Lists the relative pVault® vault from which the list is published.

Group

Lists marked as System lists are comprised of pVault® settings and configurations. These settings are applied across all vaults in the system.
Lists marked as Bridge lists are specific lookup lists that are published from that particular vault (Job List, Employe List, etc.).

List Type

A brief description of the list being published.

Compared On

Displays the date and time stamp of the last time the pVault® system checked the accounting system data for changes.

Synched On

Displays the date and time stamp of the last time the published lists were updated on the Paperless cloud servers.

 

 

Administrators can select one or more of the list rows in the grid and click the following action buttons to perform tasks on the lists.

CloudSyncManagerSelectAll-mh

Selects all the list records displayed in the grid.

CloudSyncManagerUnselectAll-mh

Unselects the currently selected list records.

CloudSyncManagerRefresh-mh

Refreshes the data displayed in the grid.

CloudSyncManagerSyncData-mh

Sends a signal to the pVault® web service to immediately perform a synchronization of the selected list(s).

CloudSyncManagerDisable-mh

CloudSyncManagerEnable-mh

Disables the publishing of the selected Bridge type list(s) to the Paperless cloud servers.
This button label displays if the State is Enabled.

Enables the publishing of the selected Bridge type list(s) to the Paperless cloud servers.
This button label displays if the State is Disabled.

 

 

Messages Tab

 

The Messages tab of the Cloud Sync Manager screen lists all of the download request transactions that occur with the web service.
Successful transactions are listed with a green check mark symbol. Transactions with errors are marked with a red X symbol.

 

CloudSyncMgrMessagesTab

 

 

The messages that display on this tab are based on time period selected through this table:

CloudSyncNumDaysMenu

 

ID

This is the system-generated unique ID assigned to the message.

Action

This is the performed action called by the web service.

Web User

The web user's email who sent in the transaction displays in this column.

Received On

This is the date and time the action was submitted.

Processed On

This is the date and time the action was processed.

Attempts

This is the number of times the action was attempted.

CloudSyncManagerMessagesRefresh-mh

Click Refresh to update the screen.

CloudSyncManagerMessagesViewError-mh

Click View Error to the Sync Error window with the specific error contents.

CloudSyncManagerMessagesReprocess-mh

Click Reprocess with an error message selected will instruct the web service to try the transaction again.

 

 

Event Log Tab

 

The Event Log tab lists informational and error messages that occur with the web services.

 

CloudSyncMgrErrorTab

 

The event types menu filter for the Event Log:

CloudSyncEventTypesMenu

CloudSyncEventLogErroricon-mh

Indicates an error.

CloudSyncEventLogInformationicon-mh

Indicates informational only.

CloudSyncEventLogWarningicon-mh

Indicates a warning.

 

The messages that display on this tab are based on time period selected through this table:

CloudSyncNumDaysMenu

Event Date

This is the date and time of the message.

Message

The text of the individual message.

Refresh

Click Refresh to update the event list.

View Error

Displays the details of the currently selected error message.